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- First AnswerOctober 19, 2011
- Last AnswerNovember 15, 2011
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Joie's Answers
Could I buy the "art deco" butterfly poster unframed, please? I have a frame for it.
Can this be framed as a triptych or is it a single piece?
Hi ConnieGreaves - This is a single piece. Let me know if you need anything else.
6 months ago
by
Joie
Is V071745 red or organge? I am looking for a bright, true orange red....but not organge
This image is an orange red. Please let us know if you have any other questions!
6 months ago
by
Joie
Is the image EXACTLY the same as pictured online?
The image shown online (which customers describe as exactly what is used) is rather indistinct and blurry - I just wanted to make sure that the actual print was in fact clear and detailed (as in this photograph: http://en.wikipedia.org/wiki/File:Starry_Night_Over_the_Rhone.jpg). Thanks for your help.
The actual print file is pretty clear and detailed, more like the image you found on wikipedia. If you are not satisified with the image after you purchase it, we do have a very generous return policy as we want everyone to love their art.
6 months ago
by
Joie
These prices are really good, which makes me suspicious. Do these canvas prints LOOK like originals or is it obvious that they are prints?
All images go through our imaging department, where we examine every piece. We also print on high definition HP printers getting our prints to look as similar to the orginals as possible. If you are not satisfied with your image, we have a very generous return policy of 30 days. We honestly do not get that many returns, that is why we are happy to offer such a generous return policy as we want you to love your art.
6 months ago
by
Joie
i am interested in the print by Barbara Zoern called Zest in the XL size.
e-mail says 50% off plus free shipping if ordered by Monday midnight with coupon code FALL50 but can't apply code in cart. Is this print available for the 50% off?
Hi - The code should now be working for this print any any other prints you are interested in, we had a hiccup with the code this weekend. We have the issue fixed and we extended the sale through Friday. Use code Fall50 at checkout.
6 months ago
by
Joie
For paper prints: is the paper fine art matte? weight? thickness? do you glaze frames with UV glass? If so, is it UV glass? is museum glass available?
Hi Tompat - We print on a 200 gram matte, smooth paper.
We can get UV glass as a customer bulk order. We do have non-glare and acrylic glazing available upon special request. We do not have museum glass. Please give us a call if you would like to learn more. Contact our Customer Care Desk at 800-455-3211.
We can get UV glass as a customer bulk order. We do have non-glare and acrylic glazing available upon special request. We do not have museum glass. Please give us a call if you would like to learn more. Contact our Customer Care Desk at 800-455-3211.
6 months ago
by
Joie